In Your Face!
So as soon as I clocked in today this guy came in and sometimes you can just tell by how someone presents themselves to you that they think you're an idiot. So he asked for All Surface Primer. Asked him if he needed a quart or a gallon. He only needed a quart so while it was in the shaker I rang him out. It took me a little while to find his account because the university he worked for had several different accounts and I was looking for the one that was active and tax exempt. So since it took longer than two minutes his attitude did not improve and he actually started speaking to me slower. So it gets done shaking, I give it to him, offer him stirs and openers. He declines and is almost out the door when he turns back and walks towards me, yelling at me. "Didn't you hear what I said! I asked for All Surface Primer!!!"
I looked at the can and then pointed it at him and pointed at the word "Primer" under the logo
. He didn't even apologize for yelling he just ran took his quart and walked out the door.
...I love it when that happens. Very little does it happen where I get to throw it back in a customers face but when it does...justice.
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